Interactional justice is defined as the perceived fairness of how decisions are enacted
by authority figures and is focused on interpersonal factors (Colquitt and Greenberg,
2003). Bies and Moag (1986) were the first to suggest that interactional justice was a
distinct construct that was concerned with truthfulness, justification, respect, and
propriety (Colquitt et al., 2005). Although there has been a dearth of research on the
relationship of pay satisfaction and interactional justice, several studies have
examined the impact of interactional justice on employee perceptions and behaviors.
For example, Greenberg’s (1993) research established that providing justification
during the decision process influenced the consequences associated with decisional
outcomes such as employee theft and turnover. Interactional justice research has also
demonstrated that there is a relationship between interactional justice and affective
commitment (Klendauer and Deller, 2009) as well as the broader construct of job
satisfaction (Masterson et al., 2000).