An order from a hospital for 500x100 ml of medicated gel has not arrived
1. Deal with other supplier
2. Request the time more
3. Suggest the goods, it can compensate the 500x100 ml of medicated gel
4. Told the hospital the 500x100 ml of medicated gel out of order
5. Stop the deal
Choose the solution 2 Request the time more because if the company told the hospital didn’t have the order from the hospital so the hospital will bought the item from another company. So the company should told the hospital for add the time for send the item to the hospital.