The dimensions identified as having potentialfor improvement were organizational learning/continuousimprovement (67.6%), feedback and communication (57%)and hospital management support for patient safety (52%).Finally, there were several weaknesses in the dimensionsof teamwork across hospital units (48.8%), communica-tion openness (47%), handoff and transitions (45%), staffing(35%), frequency of event reporting (28%) and non-punitiveresponse to errors (24%).