Paradigm shifts from rapidly changing technological and business environments dictate that IT professionals
adjust their skills and capabilities to effectively support their organization’s mission. Global IT sourcing, the
shift from IT services to business process services, pending baby-boomer retirements and declining IT
enrollments in U.S. and European universities are prompting fundamental changes in the nature of IT skills
and capabilities available to and desired by both vendor and client organizations. The resulting potential for a
mismatch of supply and demand is a source of concern for business executives and academics alike