Aim of this research is to understand the relations between organizational commitment
and demographic factors in the sample group which is chosen from banking sector
in İstanbul. Sample chosen from İstanbul since it is a good indicator for finance and
banking sector in Turkey. Since it is too diffucult to cover all banks in İstanbul, research
limited with two commercial banks.
Questionnaire form is sent to the participants via e-mail. 210 of 400 questionnaire
is returned. After assessing returning questionnaires it is observed that 10 are not
appropriate. So 200 questionnaire are analyzed. Returning percentage of questionnaire
is 52,5%. According to Aaker, Kumar & Day, in a input collecting process, if questionnaire
sent via e-mail and results are not followed, then returning percentage is less than
20%. So returning percentage for this research is enough.
Questionnaire consist of two parts. In first part questions for demographic fators (age,
gender, education level, experience and time spent in the last job) are included. In the
second part Meyer & Allen Organizational Commitment Questionnaire (OCQ) is used.
In this part questions belong to OCQ’s three components (Affective Commitment,
Continuance Commitment and Normative Commitment) are included. Scale is
N. Dogar - Relations between organizational commitment and demographic factors: a research in banking sector 107
designed according to Likert-type scale. The format of five-level Likert item as follows:
“1: Strongly disagree”, “2: Disagree”, “3: Neither agree nor disagree”, “4: Agree”,
“5: Strongly agree”. Data analyzed with SPSS 17.0. Descriptive statistical methots
(number, percentage, mean, standart deviation) are used. For hypothesis tests T-Test
and One-WAY Anova test are used. Findins are analyzed in 95% confidence interval
and 0,05 signifance level
Aim of this research is to understand the relations between organizational commitmentand demographic factors in the sample group which is chosen from banking sectorin İstanbul. Sample chosen from İstanbul since it is a good indicator for finance andbanking sector in Turkey. Since it is too diffucult to cover all banks in İstanbul, researchlimited with two commercial banks.Questionnaire form is sent to the participants via e-mail. 210 of 400 questionnaireis returned. After assessing returning questionnaires it is observed that 10 are notappropriate. So 200 questionnaire are analyzed. Returning percentage of questionnaireis 52,5%. According to Aaker, Kumar & Day, in a input collecting process, if questionnairesent via e-mail and results are not followed, then returning percentage is less than20%. So returning percentage for this research is enough.Questionnaire consist of two parts. In first part questions for demographic fators (age,gender, education level, experience and time spent in the last job) are included. In thesecond part Meyer & Allen Organizational Commitment Questionnaire (OCQ) is used.In this part questions belong to OCQ’s three components (Affective Commitment,Continuance Commitment and Normative Commitment) are included. Scale isN. Dogar - Relations between organizational commitment and demographic factors: a research in banking sector 107designed according to Likert-type scale. The format of five-level Likert item as follows:“1: Strongly disagree”, “2: Disagree”, “3: Neither agree nor disagree”, “4: Agree”,“5: Strongly agree”. Data analyzed with SPSS 17.0. Descriptive statistical methots(number, percentage, mean, standart deviation) are used. For hypothesis tests T-Testand One-WAY Anova test are used. Findins are analyzed in 95% confidence intervaland 0,05 signifance level
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