The study of consumer satisfaction that public service passenger van. Are as follows the level of education and income as factors that affect the satisfaction of public service passenger van at the 0.05 significance level. Behavioral factors of service are as follows the purpose of using the service , the reason to select service , the frequency of service is the factors affecting the satisfaction of public service passenger van at the 0.05 significance level. The marketing mix are as followers product , prise , the distribution channel and the marketing campaign is the factors affecting the satisfaction of public service passenger van at the 0.05 significance level. And the satisfaction of public service passenger vans used in the consumer's current moderate level.