Those living in the accommodation fare little better than the taxpayer. A national Audit Office report this month found that,under the maintenance contract operated by a carillionAmey joint venture since 2014,just 32 percent of military families wrer satisfied with the response to requests for work to be done and 29 percent with the quality.Both figures showed a marked worsening in recent years, as did the number of complaints. By February 2016 these had escalated to 1,433 in a month ,double the figure a year before "The big one is no heating for weeks on end, even months on end, " the marine wife , Liz Phoenix ,told the publice accounts committee.She described"no-shows or even engineers turning up bandging on the boilers with spanners and walking away , leaving people with no heating and no hot water.families are being left with no cooking facilities