17.Have parts already checked in befor techs start work in the moring
18.Open the work order beforea job is started so techs are not waiting
19.Monitor percent of fill.Special orders are inefficient and expensive
20.Utilize standardized parts lists when possible
21.Prolifically use segmenttation (turn problems into profits)
22.Frequenty use diagnostic segments on revenue jobs
23.Frequenty use cleaning segments on revenue jobs
24.Centralize warranty processes and use the 3-C comments to gain efficiencies
25.Effectively use apprentice and helper techs on simple jobs
26.Organize shelves for will call and shop jobs
27.Counsel technicians with low charge-out efficiency
28.Consistently use a schedule board-www.Magnatag.com
29.Have the entire days schedule assigned the night before
30.Monitor proper posting of travel time
31.Utilize pick lists and parts schematics for efficient parts ordering
32.Keep special tools and supplies organized to avoid lost time
33.Ensure that techs are ready to work after clocking in
34.Dispatch field techs directly to morning jobs
35.Parts should update service on backorders and delivery times DAILY
36.Utilize parts delixeries to field jobs to promote efficent use of tech's time and charge for this service
37.Train technicians on proper write-ups;show examples-not too long'not too short
38.Use a shop diagnostic Go-to guy to minimize overages