At the organizational level, it is necessary for top management to understand the complexity
involved in creating an informated work place. If we accept the premise that the nature of the
external environment exerts a strong influence on a company’s culture and work practice,
Malaysian companies involved in knowledge intensive activities need to assess the long-term
implication of being dependent on government-led initiatives. Success in this niche does not
necessarily ensure success in the more competitive global environment. The ability to be
successful in the global market will depend on the ability to develop the informated work place