6.2 Environmental objectives and planning to achieve them
6.2.1 Environmental objectives
The organization shall establish environmental objectives at relevant functions and levels, taking into account the organization's significant environmental aspects and associated compliance obligations, and considering its risks and opportunities.
The environmental objectives shall be:
a) consistent with the environmental policy;
b) measurable (if practicable);
c) monitored;
d) communicated;
e) updated as appropriate.
The organization shall maintain documented information on the environmental objectives.
6.2.2 Planning actions to achieve environmental objectives
When planning how to achieve its environmental objectives, the organization shall determine:
a) what will be done;
b) what resources will be required;
c) who will be responsible;
d) when it will be completed;
e) hot the results will be evaluated, including indicators for monitoring progress toward achievement of its measurable environmental objectives (see 9.1.1).
The organization shall consider how actions to achieve its environmental objectives can be integrated into the organization's business processes.
7. Support
7.1 Resources
The organization shall determine and provide the resources needed for the establishment, implementation, maintenance and continual improvement of the environmental management system.
7.2 Competence
The organization shall:
a) determine the necessary competence of person(s) doing work under its control that affects its environmental performance and its ability to fulfil its compliance obligations;
b) ensure that these personsare competent on the basis of appropriate education, tranning or experience;
c) determine training needs associated with its environmental aspects and its environmental management system;
d) where applicable,take actions to acquire the necessary competence, and evaluate the effectiveness of the actions taken.
NOTE Applicable actions can include, for example, the provision of training to, the mentoring of, or the re-assignment of currently employed persons; or the hiring or contracting of competent persons.
The organization shall retain appropriate documented information as evidence of competence.
7.3 Awareness
The organization shall ensure that persons doing work under the organization's control are aware of:
a) the environmental policy;
b) the significant environmental aspects and related actual or potential environmental impacts associated with their work;
c) their contribution to the effectiveness of the environmental management system, including the benefits of enhanced environmental performance;
d) the implications of not conforming with the environmental management system requirements, including not fulfilling the organization's compliance obligations.
7.4 Communication
7.4.1 General
The organization shall establish, implement and maintain the processes needed for internal and external communications relevant to the environmental management system,including:
a) on what it will communicate;
b) when to communicate;
c) with whom to communicate;
d) how to communicate;
When establishing its communication process(es),the organization shall:
-- take into account its compliance obligations;
-- ensure that environmental information communicated is consistent with information generated within the environmental management system, and is reliable.
The organization shall respond to relevant communications on its environmental management system.
The organization shall retain documented information as evidence of its communications, as appropriate.
7.4.2 Internal communication
The organization shall:
a) internally communicate information relevant to the environmental management system among the various levels and functions of the organization, including changes to the environmental management system, as appropriate;
b) ensure its communication process(es) enable(s) persons doing work under the organization's control to contribute to continual improvement.