Thank you for contacting us about this issue. We apologize if any
> in-game codes were not included in your package.
>
> Are you stating you didn't receive any in-game codes for your order? We
> show you ordered the mouse pad, the Panda hoodie, the Xing and Xand
> Print and the Mug Bundle, which does come with two Mugs and a special
> code when you purchase the bundle.
>
> We did find your AQWorlds account 'Brilliants' and show you redeemed
> codes for the Xing and Xang Print, and the EbilCorp mug code and the
> code for purchasing the Mug Bundle. So it seems you are missing the
> Panda Hoodie code, the mousepad code and the Artix Entertainment mug
> code, is this correct?