The maintenance function can be analyzed and evaluated in order to propose a gradual progress in the
pursuit of world class performance, increasing the operational availability company equipment, its
productivity and intellectual capital of technical teams for maintenance management.
Based on the study presented in the previous section and on experience, dimensions and levels for
maturity assessment was defined and presented in table 2.
Maturity grid proposed so far covers quality dimensions and this study intends to provide criteria to
identify the current maturity level and the steps to move forward to high maturity levels.