- First, MarketSoft should develop a new software product to bridge that gap in the cycle and deal with Sales Force Automation. Research shows that “49.2 percent of sales at best-practice firms come from products commercialized over the last five years...”. If MarketSoft can develop this new software, and continually develop and improve upon their existing software, sales should grow.
- MarketSoft has traditionally been a company to use a proactive strategy, doing their own research, only having a couple product ideas and selecting the best one, and being the first ones out there, going by what customer needs are. However, if they're going to get into SFA, they might want to combine their proactive approach with some reactive methods, since there are other players in the market that are doing the job well.
- MarketSoft should expand into the area of SFA, but tread lightly. They could perhaps form a partnership with another company, like they did with eCampaign, to make it easier and less expensive. They could do research on existing products as would a “reactive” company, and try to mimic them, but also keep with their proactive tradition and still try to find different customer needs, as they will need to differentiate their product from others.
- First, MarketSoft should develop a new software product to bridge that gap in the cycle and deal with Sales Force Automation. Research shows that “49.2 percent of sales at best-practice firms come from products commercialized over the last five years...”. If MarketSoft can develop this new software, and continually develop and improve upon their existing software, sales should grow.
- MarketSoft has traditionally been a company to use a proactive strategy, doing their own research, only having a couple product ideas and selecting the best one, and being the first ones out there, going by what customer needs are. However, if they're going to get into SFA, they might want to combine their proactive approach with some reactive methods, since there are other players in the market that are doing the job well.
- MarketSoft should expand into the area of SFA, but tread lightly. They could perhaps form a partnership with another company, like they did with eCampaign, to make it easier and less expensive. They could do research on existing products as would a “reactive” company, and try to mimic them, but also keep with their proactive tradition and still try to find different customer needs, as they will need to differentiate their product from others.
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