At this stage, there are some points that need to be clearly defined by management, such as who will perform
the measurement and it is important to define the person or persons responsible for the actual measurement.
Another criterion that deserves special attention relates to that of data collection, how it proceeds, which sources
we use, and the support to register the data. The frequency of measurement is an essential aspect, which will be
scheduled by management based on factors such as availability of data and the importance of each performance
measure.