Greetings from Glu Mobile Customer Care!
Thank you for writing to us from the web portal ticket submission. We want to assure you that your message has been received. Our volume is quite high recently and depending on the nature of your request and the amount of research required, our response time may vary; however, we will do our best to get back to you as soon as possible.
IMPORTANT: If you have not mentioned in your original message the name of the game you need help with and what type of device you are playing on/OS version of that device, we do need this information. Please write back and provide the details so we can assist you faster.
Again, thank you for your message.
Sincerely,
Glu Mobile Customer Care