Related review literature
Current processes for managing knowledge management
The combination of domain, community, and practice is what enables communities of practice to manage knowledge. Domain provides a common focus; community builds relationships that enable collective learning; and practice anchors the learning in what people do. (Wenger, 2004).
According to Fong, Love and Irani (2005), in order for knowledge management to be successful, an organisation must have a strategy and individuals must be persuaded to contribute to its formulation and implementation. The knowledge management strategic plan has greater focus on the knowledge needs of the organisation and an evaluation of capabilities.