These challenges have been well publicized in the leading business
periodicals, underscoring organizational frustrations and even total
meltdowns. Whirlpool and Gore-Tex recently blasted SAP and
PeopleSoft in separate front page articles in "The Wall Street Journal"
articles, highlighting serious business consequences and blaming
these leading ERP vendors and implementing consultants for botched
deployments. What's more, the nation's leading chocolate
manufacturer, Hershey Food Corp., recently noted that it has lost its
taste for SAP, holding the vendor accountable for order processing
problems that hampered its ability to ship candy and other products to
retailers around the peak Halloween season.