I have a customers laptop who tried to fix it themselves. It's one of the models of dell where you have to pull the keyboard off and release all the cables before you actually pull the top panel off. Well I don't think they did this before pulling the top off. I opened the laptop and reattached all cable. On startup I get 8 beeps for failed display when connected to external monitor the keyboard doesn't work.
Going by my experience I would think the screen was bad and they damaged the keyboard when they took it apart. My experience and their money are to different things. Just wanted a second opinion. Thanks guys.