by the Agency for Healthcare Research and Quality (AHRQ), to its resident and family surveys. Once CAHPS is fully adopted by CMS, TL will have access to national benchmarks for skilled nursing and assisted living services provided by top-ranking organizations. Currently, the Packer Patient Satisfaction Survey does not offer comparative data for the service offerings within skilled nursing, and USSN Data Dispatcher does not provide data on all of TL’s competitors. As sources of workforce comparative data, Caring Col-leagues benchmarks often lag, and Nursing Quality Measures (NursQM) cover nursing staff only.