PROCESS CONSULTATION
Process consultation (PC) is a general framework for carrying out helping relationship. It is oriented to helping managers, employees, and groups assess and improve processes, such as communication, interpersonal relations, decision making and task performance. Schein argues that effective consultants and managers should be good helpers, aiding others in getting things done and in achieving the goals they have set. Thus, Process consultation (PC) is more a philosophy than a set of techniques aimed at performing this helping relationship. The philosophy ensures that those who are receiving the help own their problems, gain the skills and expertise to diagnose them and solve them themselves. Thus, it is an approach to helping people and groups help themselves.
PROCESS CONSULTATION
Process consultation (PC) is a general framework for carrying out helping relationship. It is oriented to helping managers, employees, and groups assess and improve processes, such as communication, interpersonal relations, decision making and task performance. Schein argues that effective consultants and managers should be good helpers, aiding others in getting things done and in achieving the goals they have set. Thus, Process consultation (PC) is more a philosophy than a set of techniques aimed at performing this helping relationship. The philosophy ensures that those who are receiving the help own their problems, gain the skills and expertise to diagnose them and solve them themselves. Thus, it is an approach to helping people and groups help themselves.
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