Role objectives: Liaise the alignment between TL, QA and Regional team, ensuring in term of policy, strategy, resource, campaign, and implementation
Responsibilities:
Being a focal point of Communication in all regions by contacting with Local Merchandiser, Social Media Manager, Community Management Team Leader, and Quality Assurance to ensure the capacity of resource for a campaign or activity in responsible market
Become community expert in understanding local social media, popular blog, and all other influential local media
Developing customer’s behavior insight and purpose practical strategy and implementation plan
Developing report to Regional Community Manager, Regional Community Associate on KPI’s
Monitor Community Management Activity / Crisis of Lazada and Lazada’s Competitors and report to Regional Manager with initial respond plan to develop long term strategy
Desired Skills, experience and qualification:
1-2 years of experience in Operation/ Branding/ PR/ Quality Assurance/ Customer Service/ Marketing, Consulting for an organization (E-commerce or Brand) is a plus
Strong Communication skills, Pro-active attitude, Positive Approach, High Energy Levels and Team player
Strong interest in Social media, Online Retail, Multi-Cultural Working environment
Have ability to react to pressure, crisis, and urgency by consider Pro and Con of the action
Proficiency with Microsoft Excel and PowerPoint
Excellent Academic performance from well-known School
Professional proficiency in English and Local Language.