Amilton Fortes has been in touch with us regarding their reservation 789112686, check-in date 2015-10-20.
The guest says that they have been charged twice for this reservation, first through his credit card, and then again at the check-in.
We were wondering whether you might be able to check in your records whether a payment was taken.
And if we can provide any additional assistance in this matter, please do not hesitate to contact us.