A qualitative research design was adopted for this research. Since this study had been widely studied
abroad, the researcher adapted the previous findings of past research done; and to investigate the Kanban’s
implementation in Malaysian business environment and local context. This case study was carried out on one
purposively-selected Malaysian manufacturing company that has implemented lean manufacturing system
deploying the Kanban practices. The informants in this study were the employees and management staff who
were also purposively-selected from the departments that relate to Kanban system implementation, namely
from the production, store and logistic departments. Data collection was conducted internally within the
company through observation and structured interview techniques with these respondents. Structured
interview was conducted with the managers in the manufacturing company so as to understand the
manufacturing operations and to gather accurate information on their current kanban system used in the
facility. This was followed by on-site visit to the premise.