Communication is a good idea, up to a point. "I had a homeowner who called, e-mailed, and texted me all day long," says one general contractor, who requested anonymity. "If I didn't respond right away, I'd get a call, an e-mail, or a text about not responding. It became unbearable." Some CCs also have a hard time knowing what qualifies as an emergency. "Being upset with a paint color is not an emergency," pro David Lupberger says calmly. To avoid pounding your pro with hailstones, send one note at day's end—an evening squall, so to speak.