1. We can offer you accommodation at our partner hotel.
2. Can you confirm as soon as possible that you have the rooms available? 3. You can collect your passports from reception in the morning.
4. The porter collects the bags and takes them to the room.
5. Breakfast is served in the first floor restaurant from 7.30 to 10.00 a.m. 6. Don’t remove the card until you leave the room.
7. I’m afraid your room isn’t ready for you yet, Mrs Johnson.
8. I’ll ask housekeeping to arrange that for you.
9. Put your valuables into the box.
10. Have you got the remote control to switch the air conditioning on?