e heightened state of flux in the construction industry in general and construction procurement strategies in particular, provides welcome opportunities to inject innovative improvements. While some improvements are generated from within the construction industry itself, these evolve sluggishly along prolonged learning curves. These are compared with lessons to be learnt and examples to be drawn from manufacturing in the development of a marketable product. A product development focus is thus advocated in re‐integrating segregated groups and in empowering and inspiring the innovations that are needed to achieve the dramatic productivity gains now demanded from the construction industry.
Originality/value
– The case analysed also shows the necessity of integrating activity-based costing (ABC) with an accounting innovation that can represent the resources consumed by the various elements of the infrastructure that support the provision of services. This innovation has important managerial outcomes for all service companies that operate with an infrastructure network, including transport, service, and utility companies, and useful implications for the accounting profession that deals with cost systems in networked-based companies.
e heightened state of flux in the construction industry in general and construction procurement strategies in particular, provides welcome opportunities to inject innovative improvements. While some improvements are generated from within the construction industry itself, these evolve sluggishly along prolonged learning curves. These are compared with lessons to be learnt and examples to be drawn from manufacturing in the development of a marketable product. A product development focus is thus advocated in re‐integrating segregated groups and in empowering and inspiring the innovations that are needed to achieve the dramatic productivity gains now demanded from the construction industry.
Originality/value
– The case analysed also shows the necessity of integrating activity-based costing (ABC) with an accounting innovation that can represent the resources consumed by the various elements of the infrastructure that support the provision of services. This innovation has important managerial outcomes for all service companies that operate with an infrastructure network, including transport, service, and utility companies, and useful implications for the accounting profession that deals with cost systems in networked-based companies.
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