1-1 Confirm the phenomenon based on customer description
Customer complains of strong noise under the vehicle when the 4WD is engage, the noise is perceived as something in
the suspension system is loose.
1-1 Confirmation of problem condition (Comparison of Customer´s voice and technicians point of view)
Affected vehicle was received at Dealer where technician could confirm customer complain. By lifting the vehicle the
Technician confirm that the nut from front stabilizer link assy LH was missed and the stabilizer link was not inside the
stabilizer bar hole, this condition was visually confirmed. Also was confirmed that the front stabilizer link damage the
outboard drive shaft boot which let the grease to leak out.
1-2 The phenomena