Hello,
It looks like something caused our chat about your issue to be disconnected. I'm really sorry for the inconvenience.
Using the information you provided, I would like to inform you the following information. I would like to inform you that your item will be dispatched on Tuesday, 29 April 2014. We always charge the customer after dispatching the item. As your item will be dispatched then we will charge you.
Once your order is sent you'll receive an e-mail confirming the date, contents and method of delivery.
If you don't get your e-mail confirmation by tomorrow, please let us know by replying to this e-mail and we'll investigate.
You can confirm the status of your order and see the estimated delivery date by visiting the “Your Orders” section of Your Account or by clicking on the following link:
https://www.amazon.co.uk/gp/css/history/orders/view.html
If we can be of further assistance, you can reply directly to this e-mail. You can reach us by chat or phone from this link:
http://www.amazon.co.uk/contact-us
Customer Service can be reached by phone and chat 7 days a week 06.00 to midnight, local UK time.