Swensen's (Thai), operator of Swensen's ice-cream restaurants and a unit of Minor Food Group, recently signed agreements with master franchisees to expand the restaurants to Laos, India and Vietnam.
Peter King, general manager of Swensen's (Thai), said that the overseas expansion is in line with the strategy set by the parent company to grow internationally and to be a global food company.
He said the first franchised outlet of Swensen's would be opened in Bangalore in India in April. The first franchised store in Vietnam will be opened in Ho Chi Min City in May, and the first franchised store in Laos will open in Vientiane in March.
"We have set our five-year plan to open 80 Swensen's restaurants in India, 30 stores in Vietnam, and about three stores in Laos," said King.
"We plan to open franchised stores in at least two new markets every year by focusing on Southeast Asia first," he said. King said the company had 20 Swensen's restaurants in Saudi Arabia, the UAE and Cambodia altogether.
He said the company had over 220 outlets in Thailand, of which about 100 are franchised.
"We have very strong sales growth last year despite the recession," said King, who joined Swensen's in July 2008. He previously worked for Starbucks for seven years based in London and Hong Kong. His latest position at Starbucks was operations director for Southeast Asia and Korea.
"We [Swensen's (Thai)] beat our sales target set for 2009. Our total growth was posted at between 6 per cent and 8 per cent last year, and 3.5 per cent for same-store growth," he said. He said that the company had an 85-per-cent market share in Thailand's international ice-cream restaurants, which have been classified as a light food product.
"We have been in Thailand for 24 years. We've also been the market leader for at least 10 years," said King.
He added that Swensen's served 34 million customers in 2009. "When you're number one, you need to keep evolving by launching new innovative products, rolling out new-design stores, and providing best services, which will keep customers interested in the brand," said King.
He added that the company's success was attributed to several factors, including its ability to provide the best products with good value for money. It also has the best staff, he said, who were known for offering the best service.
"Our mission is to provide the 'Ultimate Sundae Experience' to our customers, who come to Swensen's for not just eating ice cream," said King.
In Thailand, the company plans to open 10 restaurants this year, five of them company-owned stores and five franchised outlets.
"Our strategy is to slow down the local expansion and to concentrate on driving same-store growth," said the general manager.
The company will renovate 20 restaurants this year, most of them in Bangkok. The investment will range from Bt500,000 to Bt2 million per outlet, depending on size and age.
"We have set a target to achieve 5-per-cent same-store growth this year and between 8 and 9 per cent for total growth," he said.
สเวนเซ่นส์ (ไทย), ดำเนินการของร้านไอศกรีมสเวนเซ่นส์และหน่วยย่อยอาหาร กลุ่ม ลงนามข้อตกลงกับ franchisees หลักเพื่อขยายร้านอาหารลาว อินเดีย และเวียดนามล่าสุดปีเตอร์คิง ผู้จัดการทั่วไปของสเวนเซ่นส์ (ไทย), กล่าวว่า การขยายตัวที่ต่างประเทศใช้ตามกลยุทธ์ที่กำหนด โดยบริษัทแม่ จะเติบโตในระดับสากล และเป็น บริษัทอาหารสากลเขากล่าวว่า จะเปิดร้าน franchised แรกของสเวนเซ่นส์ในบังกาลอร์ในอินเดียในเดือนเมษายน จะเปิดร้าน franchised แรกในเวียดนามโฮจิมินาทีซิตี้พฤษภาคม และร้านค้า franchised แรกในลาวจะเปิดในเวียงจันทน์ในเดือนมีนาคม"เราตั้งแผนห้าปีของการเปิดร้านอาหาร 80 สเวนเซ่นส์ในอินเดีย 30 ร้านค้าในเวียดนาม และร้านค้าประมาณสามในลาว กล่าวว่า พระมหากษัตริย์"เราจะเปิดร้านค้า franchised ในตลาดน้อยสองใหม่ทุกปี โดยเน้นในภูมิภาคเอเชียตะวันออกเฉียงใต้ก่อน เขากล่าวว่า กษัตริย์กล่าวว่า บริษัทมีร้าน 20 สเวนเซ่นส์ในซาอุดีอาระเบีย สหรัฐอาหรับเอมิเรตส์ และกัมพูชากันเขากล่าวว่า มีมากกว่า 220 ร้านค้าในประเทศไทย ซึ่ง franchised ประมาณ 100"เรามีการเจริญเติบโตขายแรงมากปีแม้ มีภาวะถดถอย กล่าวว่า กษัตริย์ ร่วมสเวนเซ่นส์ใน 2551 กรกฎาคม เขาเคยทำงานสำหรับ Starbucks เจ็ดปีในลอนดอนและ Hong Kong ตำแหน่งล่าสุดของเขาที่ชอบมีการดำเนินงานผู้อำนวยการฝ่ายเอเชียตะวันออกเฉียงใต้และประเทศเกาหลี"We [Swensen's (Thai)] beat our sales target set for 2009. Our total growth was posted at between 6 per cent and 8 per cent last year, and 3.5 per cent for same-store growth," he said. He said that the company had an 85-per-cent market share in Thailand's international ice-cream restaurants, which have been classified as a light food product."We have been in Thailand for 24 years. We've also been the market leader for at least 10 years," said King.He added that Swensen's served 34 million customers in 2009. "When you're number one, you need to keep evolving by launching new innovative products, rolling out new-design stores, and providing best services, which will keep customers interested in the brand," said King.He added that the company's success was attributed to several factors, including its ability to provide the best products with good value for money. It also has the best staff, he said, who were known for offering the best service."Our mission is to provide the 'Ultimate Sundae Experience' to our customers, who come to Swensen's for not just eating ice cream," said King.In Thailand, the company plans to open 10 restaurants this year, five of them company-owned stores and five franchised outlets."Our strategy is to slow down the local expansion and to concentrate on driving same-store growth," said the general manager.The company will renovate 20 restaurants this year, most of them in Bangkok. The investment will range from Bt500,000 to Bt2 million per outlet, depending on size and age."We have set a target to achieve 5-per-cent same-store growth this year and between 8 and 9 per cent for total growth," he said.
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