Section III dealing with “Knowledge Management Applications” begins with “Virtual
Worlds as Platforms for Communities of Practice” by Lakshmi Goel, Iris Junglas and Blake Ives.
“Open Innovation Through Online Communities” by Paul M. DiGangi and Molly Wasko discusses
the incorporation of end-users into the organization’s innovation process. Sajda Quershi,
Mehruz Kamel and Peter Keen provide “Knowledge Networking to Overcome the Digital
Divide” in the following chapter