They show well how interactions with other people can be crucial to such matters as
whether visitors even notice particular exhibits and they argue that ‘interaction does not
so much permeate a set of pre-established dispositions or bodies of knowledge, but rather
provides the material and interactional circumstances through which people come to see
and understand exhibits in particular ways’ (Heath and vom Lehn 2004, p. 60). In making
this argument, they also point out that by contrast with research on language and even
gesture, there is very little terminology to describe interaction among people.
Surprisingly, however, they themselves offer rather little in their articles and only
occasionally make suggestions that might have relevance beyond the particular exhibits
that they discuss. Some of these are, however, interesting in terms of media technologies.
For example, developing their argument about the social nature of the museum
experience they argue that ‘mutual or public visibility’ is an important feature of the
museum experience. In other words, unlike the experience of, say, sitting at one’s own
computer at home, in a museum people expect an experience in which, to some degree at
least, the experience is shared or, as they put it, ‘collaborative’ (ibid., p. 62). Some
technologies, however, ‘undermine the mutual or public visibility of conduct’ (Health
et al. 2002, p. 29) by privatising it and preventing collaboration or even significant
witnessing. Working with artist Jason Cleverly, they show how even relatively low-tech
but artistically innovative exhibitionary strategies can encourage collaboration and
meaningful interactivity (especially Hindmarsh et al. 2002 and 2005).{
They show well how interactions with other people can be crucial to such matters aswhether visitors even notice particular exhibits and they argue that ‘interaction does notso much permeate a set of pre-established dispositions or bodies of knowledge, but ratherprovides the material and interactional circumstances through which people come to seeand understand exhibits in particular ways’ (Heath and vom Lehn 2004, p. 60). In makingthis argument, they also point out that by contrast with research on language and evengesture, there is very little terminology to describe interaction among people.Surprisingly, however, they themselves offer rather little in their articles and onlyoccasionally make suggestions that might have relevance beyond the particular exhibitsthat they discuss. Some of these are, however, interesting in terms of media technologies.For example, developing their argument about the social nature of the museumexperience they argue that ‘mutual or public visibility’ is an important feature of themuseum experience. In other words, unlike the experience of, say, sitting at one’s owncomputer at home, in a museum people expect an experience in which, to some degree atleast, the experience is shared or, as they put it, ‘collaborative’ (ibid., p. 62). Sometechnologies, however, ‘undermine the mutual or public visibility of conduct’ (Healthet al. 2002, p. 29) by privatising it and preventing collaboration or even significantwitnessing. Working with artist Jason Cleverly, they show how even relatively low-techbut artistically innovative exhibitionary strategies can encourage collaboration andmeaningful interactivity (especially Hindmarsh et al. 2002 and 2005).{
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