Skills in ‘change’ management enable personnel to build trust and constructive relationships
with their colleagues: in particular, persuasive communications, inspiring motivations and
leadership skills are desirable. Excellent leadership can be achieved through having a clear
vision of what is needed, a well-understood, comprehensive mission statement agreed by all
personnel, and role-model behaviours of excellent managers rewarded. Thus rigorous
recruitment and selection procedures, on-going education and training facilities, and clear
guidelines about what is expected of each employee are needed. World-class manufacturing
processes such as JIT, TQM and TPM are closely related and, in combination, can help foster
the achievement of better performances.
Skills in ‘change’ management enable personnel to build trust and constructive relationshipswith their colleagues: in particular, persuasive communications, inspiring motivations andleadership skills are desirable. Excellent leadership can be achieved through having a clearvision of what is needed, a well-understood, comprehensive mission statement agreed by allpersonnel, and role-model behaviours of excellent managers rewarded. Thus rigorousrecruitment and selection procedures, on-going education and training facilities, and clearguidelines about what is expected of each employee are needed. World-class manufacturingprocesses such as JIT, TQM and TPM are closely related and, in combination, can help fosterthe achievement of better performances.
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