Relationships & Communication
. New Zealanders can be somewhat reserved, especially with people they do not know.
. Once they develop a personal relationship, they are friendly, outgoing and social.
. Do not appear too forward or overly friendly.
. They respect people who are honest, direct, and demonstrate a sense of humour.
. They trust people until they are given a reason not to.
. If this happens in business the breach will be difficult to repair and business dealings may cease or become more difficult.