Managing relationships with company customers and suppliers.
Using the customer’s name in every correspondence.
Giving advice on relationship building issues.
Talking to customers about their financial needs.
Actively seeking customer feedback.
Measuring customer satisfaction.
Identifying the customer’s needs and wants.
Acknowledging all customer enquiries promptly.
Involved in staff recruitment, development and training.
Carrying out disciplinary measures against staff.
Attending trade shows, exhibitions and conferences.
Keeping clients informed of any key developments.