Clear goals and objectives are essential to guide an ongoing organizational effort for ERP implementation as it usually exceeds the time frame for a typical business project.
Clear goals and objectives were the third most critical success factors in a study of MRP implementation.
It is important to set the goals of the project before even seeking top management support [14].
The “triple constraint” of project management specifies three often competing and interrelated goals that need to be met: scope,time, and cost goals.
There must also be clear definitions of goals, expectations, and deliverables.
Finally, the organization must carefully define why the ERP system is being implemented and what critical businessneeds the system will address.