Risk model: Statistical application scorecards (A-scores) are available for all retail lending portfolio except for credit card. For credit card, Extra Cash A-score (also revolving loan product) will be used in the interim as performance of the retro score appears risk ranking. Models for 2-wheeler and 4-wheeler subsidiaries are being redeveloped. Processes: Fraud applications have been on the rise for CAL (auto loan). Action plans have been identified to address this issue.