B. Elements of organisational health
Organisational direction
• Awareness of, and focus on, core business throughout the organisation.
• Organisational structure supports organisational direction.
• Investment in research and strategic policy capacity.
• Appropriate balance between innovation and risk aversion.
• Organisation monitors and responds to changes in the external environment.
• Organisational purpose and strategies reviewed regularly.
• Organisation achieves improvements in quality and efficiency through innovation and
continual improvement.