We had informed to cancel the order by mail on Dec 7 but till Dec 8, there was no action. I phone Lazada around 9.15 A.M. on Dec. 8 to check and requested a lady to cancel the whole order but I later found that one item was not cancelled. Then, I phoned again during afternoon of the i ordered 3 items, 2 has been delivered to me and 1 has not. and it is said it was delivered to me. but i have not recieved it for more than a month now.