The WHS Act outlines a process for the resolution of issues about work health and safety arising out of:
work carried out at the workplace, or
from the conduct of the organisation.
The issue resolution process applies after a work health and safety matter is raised but not resolved to the satisfaction of any party after discussing the matter. All parties involved in the issue must make reasonable efforts to come to an effective, timely and final solution of the matter.
If a work health and safety matter cannot be resolved by talking with all involved parties then your organisation needs to follow the issue resolution process set up in the work health and safety (WHS) laws.
For more information on issue resolution and the WHS laws contact your work health and safety regulator.