Citizens who seek government benefits from public aid and social services programs must apply
to local governments or relevant public organizations that have been certified by the
government. Information on programs and beneficiary qualifications is available online and in
local offices, and some program applications are available online for online submission; the
website called “Bokjiro” (www.bokjiro.go.kr; shown in figure 3) provides information on every
program. Once applications are received by the local governments, officials assess the eligibility
of applicants. If enrollment is granted, officials routinely check the status of recipients to ensure
that they remain eligible and adjust benefits according to any status changes.