The team brainstormed a list of function areas that they would like
in their ideal mobile phone. We wrote these ideas on the whiteboard
and organized them into categories. We then asked the team to
describe what would happen when they powered up the phone.
What options would there be available? The team created a list of
“main menu” options that they felt were important to include in a
phone for a senior citizen (Figure 2). Seniors differed in their
opinions about what was important to include on this menu (see
Discussion).