It is anticipated that health professionals would benefit from greatly improved working relationships with other health
care providers, an ability to actively reduce existing barriers between health services and an opportunity to help
develop best practice guidelines and processes.6 Finally, health organisations are expected to profit from HSI
through reduced fiscal expenditure, more efficient use of limited resources, enhanced client outcomes and
diminished client complaints.6 HSI's potential to improve outcomes for clients, providers and funders seems to
have all the makings of a major organisational change movement capable of attaining high levels of support from politicians, managers, health professionals, clients, stakeholders and economists.