General conditions applicable to all discounts
When boarding the coach, you have to show the driver the documentation accrediting that you are entitled to the discount.
The discounts available vary, depending on the concession or line.
The conditions for cancelling and changing tickets with a discount are exactly the same as for other tickets, although they may be different if the discount has been combined with an offer. We would remind you that you should always read and accept the conditions of an offer before purchasing a ticket.
Important: If you do not have the documentation accrediting that you are entitled to the discount, or your documentation is not in order or has expired, you will forfeit the entire value of the ticket, and may not use it to travel. If you wish to travel, you will have to purchase another ticket for the full price, as it is not possible to pay the discount difference.
Large Family discounts
There are 2 Large Family categories:
First, or general, category: It entitles the ticket holder to a 20% discount on the ticket.
Honour, or special, category: It entitles the ticket holder to a 50% discount on the ticket.
Both of these Large Family discounts can be combined with other ALSA promotions and offers. They can also be combined with other types of compatible discounts.
Large Family discounts may not be combined with each other, and can only be combined with one other offer or discount at a time.
To obtain a Large Family discount you have to present your ID card or passport, together with your Large Family Record Book, or a certified copy of it. Remember that your documentation has to be valid in order to board the bus.