Major improvements of information systems in utilities
are almost always carried out in projects. Tradtionally
the evaluation of projects is made according to whether
the project objective has attained on time, and on
budget, cf. Cleland and King (l), and Partington (2). In
alignment with that, IT projects are in this paper
considered successful when they deliver IT solutions,
that effectively contribute in acheving business goals,
according to time schedule and budget. The narrower
definition of project success, where projects are
considered successful when they deliver according to
given specifications, time schedule and budget,
independent of whether the delivery contribute in
achieving business goals, is not adapted.
With these assumptions of projects, it can be alleged
that; utilities capable of continuously running
successions of successful IT projects, will achieve a
sound long-term development of their IT environment.
The method used to define the responsibilities that
must be met by the utilities’ strategic IT management
to achieve such a sound IT development has been