Before offering recommendations it is
worthwhile identifying the limitations of the
findings presented in this paper. First, given the
qualitative design of the methodology, while is has
been assumed that respondents spoke openly and
honestly, there is the possibility that they were not
always truthful in their responses – not necessarily
deliberately so but it is possible that they may have
been unable to recall specific details or rationalised
events after they had occurred. A second limitation
is that it is possible the interviewer bias may have
occurred. Countering this, however, as a team of
researchers were used to collect the data, it is
unlikely that if interview bias did occur that the
same bias would be reflected across all interviews.