T said:
- Another choice, is it possible to give us credit (800 USD) instead of sending free products? As you know that, we have a long relationship and we frequently order with you. Besides, it will convenient for our both side for this onetime offer.
Hal Leonard said:
Thanks for your explain. As you know Hal Leonard do not take returns other than defective items; and since this is not defective items, we can’t give you credit either.