Dear P' Noi and all
To be clarify message below naka, as we found more complaint regrading gelling and curd issue, then we are do trail for new process for an improvement however it seems improved but not satisfy.
And to be aware on consumer compalint and consumer will isseu to FDA then we decided to stop production for a while until we further discuss with internal team and CODIs,
For compliant please handling is similar we are doing, but for complaint sample please send to SQA for investigation and for reference ka. it is not mean we do ignore complaint naka,
We soone will discuss with CODIs then