ISOS has responded to emergencies large and small. They range from giving timely advice to the parents of a child in Ni- geria who had swallowed a coin to evacu ting corporate and NGO clients from Bu rundi during last year's coup attempt. Torn between a medical airlift and potentially risky surgery in a local hospital, the child's parents were counselled by Isos doctors to let nature take its course, which it duly did. The Burundi operation was trickier "When