2. Hi-technology and knowledge intensive SMEs might benefit from programmes targeted to their unique needs, perhaps building on the emerging experiences of the best practices and successful case studies.
3. SMEs need tailored advice on e-commerce strategy and appropriate business models for trading on the Internet. Whilst the Internet represents a positive transformational force for strategic change, it can also be a particularly disruptive technology for SMEs, quickly changing industry boundaries and facilitating new forms of strategic challenge and threat.