From the moment I walked into the door I felt relaxed and pampered. The gal at the desk Taylor was extremely welcoming and didn't mind that I was ten minutes late to my appointment. I started with a steam in the quaint private steam shower which felt very relaxing. Next I received a facial from the esthetician Laura Tagge, she was bar none the best esthetician I have ever had. Not only was her treatment out of this world, but she also educated me on my skin and what I should be doing moving forward. I received multiple compliments on my my skin the following day. After my facial I was led to the waiting area where there was water and tea and told to wait for the massage therapist. My massage was out of this world! She was very in tune with what areas I wanted to focus on and almost made me fall asleep! The spa was very clean and played relaxing music, I think it is easily the best in the whole eastern washington area.